• Over 15 years' experience in planning, facilitating and leading organizational change and process improvement projects in the US and Europe, including developing process metrics and linking to performance measures

• Experience with clients in multiple industries, including services, high technology, construction, health care, education, defense and energy industries

Adapting to change is like navigating a ship on a stormy sea. No one person can do the job alone. It is my belief that the best way to sustain high performance is to build the internal capabilities of the organization's employees to apply the tools and methods of change management and process improvement.